“Technology… is a queer thing. It brings you great gifts with one hand, and it stabs you in the back with the other.”
Following on the heels of Dan Antion’s Monday morning rant about his TV services, I have my own rant about a new smart(?) TV I recently purchased.
It’s a beautiful 55″ TV, one that I gifted to myself after much deliberation about the cost. Gibbs said I could have bought him a lot more cat food with a less expensive box, but I reminded him that he’s not starving, so…
The TV has been set up for a couple of weeks now, sitting on a nice (and free to a good home) TV stand, offering much viewing pleasure except for one issue with an app. I keep getting kicked out of Netflix. It runs for awhile and then boom! Out! None of the other apps have done this while streaming.
Yesterday, I spent a few hours trying to rectify what apparently has been an issue with this TV company since at least 2017. That’s what I found on the internet, something I missed when researching prior to the purchase. The help desk person tried to assist by guiding me through a few possible solutions, plus she emailed me additional steps if the initial steps failed, but nothing helped.
I went back on the internet, found another solution to try, but nope. That didn’t help either.
Then I called a local TV seller who initially went through steps I already tried – unplug the TV; unplug the TV, then the router, wait 5 minutes, then plug the router and TV back in again; uninstall and reinstall the app, which one cannot do with factory-installed apps; return to factory settings (been there, done that). Finally, he said if I had another streaming device, like Roku (which I do), to plug that in and forget the TV app.
I did. The Roku worked. Yay!
But here’s my rant. Why did I pay this much money for a TV manufactured by a company that knows they have an issue and hasn’t come up with a fix? Why do I have to plug in the Roku device to make this work?
Why does technology have to stab me in the app?
Linda G. Hill is the Queen of One-Liners and rules over her kingdom of followers. Check out today’s post and commit yourself to join the Queen’s one-liner army because there’s no fighting or blood, only comradery and fun with words.