Do You Still Have an Issue?

Natasha and I have been discussing technology lately.

How our age and lack of IT abilities keeps us frustrated from time to time.

Like dealing with the new WordPress block editor.

Like not being able to play TV shows on CBS All Access via the cell phone when it worked the day before.

Like taking two hours to hook up a TV monitor to a laptop that perhaps should have taken 10 minutes.

Like how technology changes at warp speed while we’re puttering along at 30 mph.

It’s frustrating.

As Natasha was mired in IT frustration one day, she uttered…

“Jesus, God!”

And I thought to myself, “Hmmm…I wonder if there’s an app for that.”

More importantly, would the app work 100% of the time?

After all, it would be a perfect, heavenly app.

It should be able to fix anything and everything.

Right?

Unfortunately, there is no such thing.

Natasha and I research and problem-solve online, and try to follow directions, but so often get mired down in the IT gobbledygook that we might understand if we had graduated from MIT.

It really is frustrating, but somehow we get by.

There’s always a “help desk” email address (it took CBS All Access over a week to respond to my initial email by asking, “Do you still have an issue?”) or a 1-800 phone number (I wonder if CBS All Access will answer) or we simply keep trying until the Excedrin or Tylenol kicks in and we click on the right things by accident.

So, no, there is no Jesus, God app.

But we really wish there was.

We would be so very grateful to Him.


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25 responses to Do You Still Have an Issue?

  1. Dan Antion says:

    It is frustrating, especially when what you’re doing SHOULD work. On the surface, the block editor should be making things easier for us, but sometimes, it takes forever and a genie to get things to look/work they way I want. I haven’t gone to a higher authority…yet.

    • bikerchick57 says:

      A genie app might be our second best hope for IT hapiness, Dan. We’ll have to start searching for a genie lamp buried in the sand or washed ashore on a beach and hope for the best.

      Hope you have a happy non-issue Wednesday!

  2. If only. ๐Ÿ™‚ I have been trying to change the profile photo on a volunteer Instagram account I manage, and I’ve done it no less than a dozen times, googled everything I can find, and nope, nada, no new photo will upload and save. If there is a support group out there, I want to join. ๐Ÿ™‚

    • bikerchick57 says:

      A support group would be awesome, Judy. At least we’d have other people that know our pain and can sympathize. Changing a profile photo should be easy on any app. A simple feature that a 6 or 60 year old could figure out.

    • marianallen says:

      There’s generally a forum out there for any app or device or program. Not always helpful, but sometimes yes. ๐Ÿ™‚

  3. loisajay says:

    I say keep looking! There has got to be a ‘Jesus God’ app!!! I had an update on my computer and the problems abound–with no fix in sight. I want the app!

    • bikerchick57 says:

      How is it that updates create more IT issues than they remedy? I’ve been there once or twice and ended up having to call my computer geek for a fix. Craziness! I’ll try again to find the JG app for you. He has to be there, somewhere…

  4. The thing is,m that MOST of the change is not for the better and is unnecessary… like the damn WP changes — I HATE block editor. And BTW, it took me 5 hours and foru phone calls to pay our overdue insurance at Kaiser because they updated their system and they dropped our auto deposit and no one could fix the damn thing. 5 hours of my time. GRRRRR. We need an Oh Jesus ap.

    • bikerchick57 says:

      I think that the IT engineers only because they’re bored and they can. As for Kaiser, that’s ridiculous. Oh Jesus app is right!

  5. murisopsis says:

    Hehehe! You certainly hit a nerve. I’ve had my struggles recently. My husband is a computer science major/information management masters and we still have issues…

    • bikerchick57 says:

      It’s good to know that even the computer gurus of the world have troubles with technology. We might be in different skill ships, but it’s the same ocean. ๐Ÿ˜

  6. joey says:

    Haha, blasphemy about IT issues is funny, because it is seriously a prayer!
    I share your frustration, especially with CBS. May I vent? Oh good! Thank you! One, it works splendidly in our living room. Ne’er a problem. In the bedroom? It shows me commercials I pay to not see. It sometimes just will not load. It sometimes only lets me watch certain shows. I can’t live like that, so I’ve given it up in the bedroom.
    I did not know I could watch on my phone… Or can I? Do they still have issues?

    • bikerchick57 says:

      Yes, you can watch CBS All access on your phone, there is an app for that. It was weird because it worked fine on my laptop and via my Roku, but it was not working on the phone. I messed around for two weeks with settings while waiting for their help desk to respond and by the time they did, CBS was working again on my phone. Either I pressed the right button or it was the magical man behind the curtain. Dunno…

      • joey says:

        At my house, I think the man behind the curtain is sleeping.
        Good info!

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